Our Superstars
Matt has the ability to strategize and execute IT change in small and medium businesses. He has a wealth of experience working as the EMEA IT Manager of a VC-backed ‘unicorn’ start-up, then the Global IT Director of a financial services company. This led him to start and exit an MSP in London. After relocating to Brisbane, Australia, he created Tech Engine Australia to advance SMBs in Australia with technology.
Jordan has studied IT at university and has a keen interest in all things tech. With a keen eye for detail and a calm persona, his ability to act on your behalf to identify and suggest technology improvements makes him a great Technical Account Manager.
Al has a solid amount of experience with LAN/WAN administration, systems engineering, and contemporary software and hardware systems. His outstanding problem-solving skills and ability to develop an easy rapport with users allow him to effectively diagnose and resolve all types of computer problems.
Shammie brings 16 years of management experience to the table, including accountancy and business process outsourcing roles. She has the unique ability to focus on details while still being able to see the bigger picture. A true team player, Shams will champion any task large or small. She understands what’s important and helps the company focus on the things that really matter
Ollie brings a spring to everyone’s step, especially when he is asked to come on site visits! He comes with high requirements of lots of cuddles and throws of the ball, so beware! He is exceptional at getting to the bottom of a box of toys to find the right bone for the job.
Dev brings smooth communication and 7+ years of IT project management to our team. He gives a holistic and balanced view when discussing, and implementing positive technological changes. Data migrations for files and emails, creating company intranets, in addition to working through proactive and reactive client issues.
Shaun’s persistence, patience, and interpersonal skills allow remote and field work a pleasure for the client being assisted. Shaun is keen to review customers and our helpdesk internal processes to always keep innovation and improvement forefront.
With a multifaceted background in customer service and IT, Marian brings a wealth of experience to the table. Her commitment to excellence is evident in her mission to deliver efficient solutions and achieve complete customer satisfaction. Her expertise is further solidified by certifications in ITIL, Azure Fundamentals, and Microsoft 365 Fundamentals, marking her as a professional dedicated to continuous improvement and excellence in the IT field.