IT Management

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IT Management

Why Bad Onboarding Is the Real Cause of Messy Offboarding

By the time an employee hands in their notice, the decisions that will make their departure clean or messy have already been made. They were made in the first weeks of the person’s tenure, when nobody was...

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IT Management

What Immutable Backup Means on Your Cyber Insurance Form

Cyber insurance applications include a question that catches a lot of small business owners off guard: “Do you maintain immutable, air-gapped, or offline backups of your critical business data?”Carriers added t...

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IT Management

The “Zombie” SaaS Audit: Finding the 3 Apps Your Former Employees Still Access

Someone leaves the company on a Friday. By Monday, their email account is disabled, and their laptop is back in the pile.What nobody checks is their login to the project management tool they signed up for in Q3...

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IT Management

Stop the Bleeding: How Revoking Admin Rights Eliminates Support Tickets

The most time-consuming ticket in your queue is rarely a hardware failure. It’s the PC infection that started when a user installed something they shouldn’t have been able to. Or it’s the broken configuration l...

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IT Management

The “Legacy Debt” Audit: Identifying the 3 Oldest Risks in Your Server Room

The most dangerous thing in a server room is often the phrase, “Don’t touch that.”It’s usually said with a half-joke and a grimace. It refers to the old box that “still works”, runs something important, and has...

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IT Management

The “Backup Exit” Strategy: Can You Move Your Data Without the Vendor’s Help?

When you first sign up for a software-as-a-service (SaaS) platform, everything is designed to feel effortless. The problem is that the first real test of a SaaS relationship isn’t the onboarding. It’s the ...

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IT Management

The “Insider Threat” You Overlooked: Proper Employee Offboarding

Imagine a former employee, maybe someone who didn’t leave on the best terms. Their login still works, their company email still forwards messages, and they can still access the project management tool, cloud st...

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IT Management

The Smarter Way to Vet Your SaaS Integrations

Your business runs on a SaaS (software-as-a-service) application stack, and you learn about a new SaaS tool that promises to boost productivity and streamline one of your most tedious processes. The temptation ...

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IT Management

How to Use Conditional Access to Grant and Revoke Contractor Access in 60 Minutes

Managing contractor logins can be a real headache. You need to grant access quickly so work can begin, but that often means sharing passwords or creating accounts that never get deleted. It’s the classic trade-...

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IT Management

5 Ways to Implement Secure IT Asset Disposition (ITAD) in Your Small Business

Even the most powerful IT hardware today will eventually become outdated or faulty and will need to be retired. However, these retired servers, laptops, and storage devices hold a secret: they contain highly se...