Our company

Trusted Managed IT Support Services in Brisbane, Sydney and Melbourne

Managed Service Provider

Tech Engine Australia is a Brisbane, Sydney, and Melbourne IT Support and IT Services company that helps to create big changes for their clients, and guarantees they will wish they had started working with them sooner. We can provide just about any solution you need – whether it’s managed IT services or cloud computing; our team of professionals is here to help!

our values

COMMITMENT INNOVATION REPUTATION EXCELLENCE

These values give us the backbone we need.
Our Services

What We Can Do For You

Don’t be vulnerable! Up your game with our managed IT services. We know that downtime can cost even the smallest of businesses thousands, and we make sure to keep you up and running 24/7 at all times so nothing comes between success for your business.

Tech Engine Australia offer MSP Managed Service Provider services to Brisbane, Sydney and Melbourne, and surrounding areas. We have an office in Brisbane but work remotely elsewhere. We also have a presence in Perth and Hobart for IT support and managed services.

We can help you prevent data loss and increase productivity with our outsourced cloud computing. Our virtualised recovery teams provide a safe environment for your sensitive information, while encrypted storage ensures that even if someone hacked the system they wouldn’t be able to see any of it without breaking some serious code first.

We’ll make sure all of your business IT data remains securely onsite or in a managed cloud – we use top-of-the-line encryption methods so there’s peace-of-mind-as-a-service! Not to miss encrypted communication via instant message on Microsoft Teams, VoIP telephony and Exchange Online email.

Managed IT services

24/7 maintenance and monitoring that keeps your computers, servers, and systems up and running.

Managed IT services

Backup and recovery

Prevent data loss with encrypted storage and virtualized recovery, then enjoy increased productivity.

Backup and recovery

Cyber security

Protect your business from malware, hackers, viruses and the most commonly security

Cyber security

IT services built specifically for your business. Find your solution

Our Other Services

We take the time to make sure your IT infrastructure is secure and protected against all of today’s cyber threats. With our managed services, you can rest easy knowing that we have a plan in place for any potential issue or disaster.

We know every business is different and that it can be difficult to find IT support for your budget. That’s why we offer a range of managed IT services- our team will work with you personally to design the perfect service package, so all you have to worry about is getting back in touch when something goes wrong!

Brisbane based Outsourced IT support takes the burden off your shoulders so that you can focus on what matters most – growing and sustaining the business you run or leading.

Outsourcing is a great way to save time and resources as it allows our experts to take care of everything for you while still giving all other departments their due attention when needed

With the help of our experienced consultants, you will be able to begin transforming your business with cutting-edge technology. Our team is made up of experts who know how to deliver big changes for small businesses and use their wealth of 15+ years of experience in doing so!

 

Have you thought about hardening your Microsoft 365 environment? We have thought about that for you and offer a Microsoft admin portal setup walkthrough as part of our vCIO service. Whilst keeping an eye on your Microsoft Security Score to ensure the proactive cyber security changes are beneficial for your organisation.

Not only can Managed IT Services move your business forward by not slowing you down, but Tech Engine Australia can also provide our clients with an unlimited outbound calling plan for VoIP using a hosted telephone system. All of our managed plans offer predicted billing – no surprises!

Industries we serve

Managed IT services customised for your industry

Tech Engine Australia has a solution for every vertical with industry compliant services. Customised to your company’s specific needs, the team make sure that no matter what business you are in, we have something just right for you!

We provide international IT services on a daily basis. Our 365 days a year, around-the-clock IT support, allows us to cover your global business. We use a global partner network to deliver ITIL based remote IT support, within a 15 minute response window.

Places we work

Managed IT services completed globally by our team and partners

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  • verify-user-2882_34a423f4-f6f9-442b-a332-d9866d0f7ce8

    We have an IT department

    Partner with us for IT management services to grow your existing IT infrastructure
    Contact us today

  • delete-user-2883_8d24d9cd-37cc-4ac4-9d5f-322c30da185c

    We don’t have an IT department

    Work with us as your one-stop shop for IT management and solutions
    Contact us today

Discover how we can help your business with managed IT services. Discover now

FAQs

What issues can IT support help me with?

IT support can assist with various issues, from ensuring your IT infrastructure’s security to protecting your system against cyber threats. We provide a contingency plan for potential issues or disasters. Additionally, IT support in Brisbane can provide personalised managed IT services that fit within your budget. We also offer outsourced IT support to offload the tech-related burdens from your shoulders. With IT support, you have experts to help you transform your business through technology. We offer a walkthrough for Microsoft admin portal setup, monitoring your Microsoft Security Score to guarantee proactive cyber security.

Can IT support help with data backup and recovery?

Yes, IT support can definitely assist with data backup and recovery. At Tech Engine Australia, we have a dedicated virtualised recovery team that ensures your data is protected. Our outsourced cloud computing system prevents data loss and increases productivity by providing a safe environment for your sensitive information. With our managed IT support in Brisbane, we also ensure all of your business IT data remains securely onsite or in a managed cloud using top-notch encryption methods. This approach safeguards your data against cyber threats and even if someone breaches the system, the encrypted storage ensures they cannot access your data without deciphering complex codes. In the event of any potential issue or disaster, you can be confident that we have a strategic plan in place.

Do I need to be technologically savvy to interact with IT support?

No, you do not need to be technologically savvy to interact with the best IT support in Brisbane at Tech Engine Australia. Our experienced consultants will work with you personally to ensure that your IT needs are met, irrespective of your level of tech expertise. Also, we ensure the security of your IT infrastructure, thus, you only have to get back in touch when something goes wrong.

What are the working hours for IT Support?

Tech Engine Australia provides IT support services in Brisbane 24/7, keeping your systems up and running at all times. Whether it is regular maintenance, managing cybersecurity threats, or addressing potential IT disasters, we ensure uninterrupted business operations at all times. Our Managed Service Provider services operate remotely and are accessible at all times. Our round-the-clock availability is aimed to minimise downtime, prevent loss of business and keep your business thriving all the time. Therefore, no matter what time of the day it is, we are always available to support you and address your IT concerns

Can IT Support help me remotely?

Yes, IT support can absolutely help you remotely. At Tech Engine Australia, we offer Managed Service Provider (MSP) services and have IT support teams working remotely from our office. Our virtualised recovery teams can securely handle your data and we also provide outsourced cloud computing services to prevent data loss. With the use of encrypted communication channels, like Microsoft Teams, VoIP telephony, and Exchange Online email, our IT support is both secure and efficient. Despite your location, our “IT support near me” can offer personalised managed IT services tailored to fit your business needs and budget. As one of the leading IT support companies in Brisbane, our experienced consultants are prepared to assist in the transformation of your business with cutting-edge technology while ensuring that all your IT infrastructure remains safe against today’s cyber threats.
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