Archive for author: Matthew Hinge

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AI

The “Deepfake CEO” Scam: Why Voice Cloning Is the New Business Email Compromise (BEC)

The phone rings, and it’s your boss. The voice is unmistakable; with the same flow and tone you’ve come to expect. They’re asking for a favor: an urgent wire transfer to lock in a new vendor contract, or sensit...

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Cybersecurity

Securing the ‘Third Place’ Office: Policy Guidelines for Employees Working from Coffee Shops and Coworking Spaces

The modern office extends far beyond traditional cubicles or open-plan spaces. Since the concept of remote work became popularized in the COVID and post-COVID era, employees now find themselves working from the...

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AI

AI’s Hidden Cost: How to Audit Your Microsoft 365 Copilot Usage to Avoid Massive Licensing Waste

Artificial Intelligence (AI) has taken the business world by storm, pushing organizations of all sizes to adopt new tools that boost efficiency and sharpen their competitive edge. Among these tools, Microsoft 3...

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Microsoft Dynamics 365

How to Use D365 to Hyper-Personalize the In-Store Experience in 2026

Walk into any good shop and you can feel the difference: the staff know what matters, the checkout is quick, and the offer on the screen actually makes sense. In 2026, Dynamics 365  Commerce in-store personalis...

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IT Management

The Smarter Way to Vet Your SaaS Integrations

Your business runs on a SaaS (software-as-a-service) application stack, and you learn about a new SaaS tool that promises to boost productivity and streamline one of your most tedious processes. The temptation ...

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IT Management

How to Use Conditional Access to Grant and Revoke Contractor Access in 60 Minutes

Managing contractor logins can be a real headache. You need to grant access quickly so work can begin, but that often means sharing passwords or creating accounts that never get deleted. It’s the classic trade-...

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Cybersecurity

How to Implement Zero Trust for Your Office Guest Wi-Fi Network

Guest Wi-Fi is a convenience your visitors expect and a hallmark of good customer service. But it’s also one of the riskiest points in your network. A shared password that’s been passed around for years offers ...

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AI

6 Ways to Prevent Leaking Private Data Through Public AI Tools

We all agree that public AI tools are fantastic for general tasks such as brainstorming ideas and working with non-sensitive customer data. They help us draft quick emails, write marketing copy, and even summar...

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IT Management

5 Ways to Implement Secure IT Asset Disposition (ITAD) in Your Small Business

Even the most powerful IT hardware today will eventually become outdated or faulty and will need to be retired. However, these retired servers, laptops, and storage devices hold a secret: they contain highly se...

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Cloud

3 Simple Power Automate Workflows to Automatically Identify and Terminate Unused Cloud Resources

The cloud makes it easy to create virtual machines, databases, and storage accounts with just a few clicks. The problem is, these resources are often left running long after they’re needed. This “cloud sprawl,”...