1. About this policy

Tech Engine Australia Pty Ltd (Tech Engine, we, us or our) uses cookies and similar technologies on techengine.au and related webpages that we operate (the Website). This policy explains what those technologies are, the information they may collect, why we use them and the choices available to you.

This policy should be read with our Privacy Policy. Where cookies or similar technologies collect personal information, we handle that information in accordance with our Privacy Policy and applicable privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.

2. What cookies and similar technologies are

Cookies are small data files placed on a browser or device when a website is visited. Session cookies generally expire when the browser is closed. Persistent cookies remain until their stated expiry date or until they are deleted.

We may also use tags, tracking pixels, scripts, software development kits, local storage and similar technologies. These may store information on a device, read information previously stored, or transmit information to us or a service provider when a page or feature is used. In this policy, references to cookies include these similar technologies unless the context requires otherwise.

3. Information that may be collected

Depending on the feature, information may include an IP address; browser, operating system and device type; approximate location; referrer; pages viewed; links selected; access time; session duration; error and performance data; campaign information; consent selections; and cookie or device identifiers.

Some information may be personal information where it identifies, or can reasonably be linked to, an individual. We do not intentionally configure analytics or marketing tags to collect passwords, payment card details, support ticket contents, free-text form contents or sensitive information.

4. Why we use cookies

4.1 Strictly necessary

These technologies support functions that are necessary for the Website to operate reliably and securely. They may be used for security, fraud prevention, traffic distribution, network management, session management, form submission, accessibility and recording privacy or cookie choices. Disabling them in a browser may cause parts of the Website not to work.

4.2 Analytics and performance

These technologies help us understand how visitors use the Website and how the Website performs. For example, they may measure page views, traffic sources, navigation paths, load times and errors. We use this information to maintain, secure and improve the Website and our communications. Where practical, we use aggregated or de-identified reporting.

4.3 Functional and preference

These technologies enable optional features or remember choices, such as display preferences, embedded content, maps, video, chat or other user-requested services. If they are blocked, the relevant feature may be unavailable or may not remember previous selections.

4.4 Marketing and campaign measurement

Where enabled, these technologies help measure the effectiveness of campaigns, understand whether a visitor arrived through a particular advertisement or link, and avoid repeatedly showing the same material. A third-party advertising service may use identifiers to measure or personalise advertising on its services. These technologies are not required for the core operation of the Website.

The categories above describe the purposes for which technologies may be used. They do not mean that every category or service is active on every page or at all times.

5. Services and third parties

5.1 Website platform and hosting

The Website is delivered using WordPress and hosting or infrastructure services that may include WP Engine. These services may use strictly necessary technologies for security, traffic management, performance, session handling and reliable delivery of the Website.

5.2 Google Tag Manager

The Website uses Google Tag Manager to manage and deploy website tags. Google Tag Manager is a tag-management service; tags deployed through it may use cookies or transmit technical and usage information to Google or another provider, depending on the tags that are enabled. Any enabled tag should be treated according to its purpose, such as analytics, functionality or campaign measurement.

5.3 Embedded and linked services

Some pages may include content or features supplied by third parties, such as maps, videos, social media, live chat, security checks or forms. When a visitor uses or permits those features, the provider may set or read its own cookies and receive information about the visit. The provider’s handling of information is also governed by its own privacy and cookie terms.

The providers and technologies used on the Website may change as the Website is maintained. A current cookie list may be available through our cookie settings tool. You may also contact us to request information about the technologies currently enabled.

6. Cookie duration

The duration of a cookie depends on its purpose and configuration. Session cookies generally expire when the browser is closed. Persistent cookies may remain for a period set by us or the relevant provider, unless deleted earlier. We seek to use retention periods that are proportionate to the purpose for which the information is collected.

7. Your choices

7.1 Cookie settings

If the Website displays a cookie banner or cookie settings tool, you can use it to accept, reject or manage the available categories. Strictly necessary technologies may remain active because they support security and core Website functions. If a Cookie Settings link is available in the Website footer, you can use it to review or change your selections.

7.2 Browser and device controls

Most browsers allow you to view, block and delete cookies and to restrict some forms of tracking. The steps differ by browser and device. Blocking all cookies may prevent forms, preferences or other Website features from operating correctly.

7.3 Withdrawing a choice

Changing a cookie preference or deleting a cookie does not undo processing that occurred before the change. It may also cause the Website to ask for a preference again on a later visit.

8. Overseas processing and disclosure

Some third-party providers may process or store information outside Australia, including in countries where they or their service providers operate. Where personal information is disclosed overseas, we take reasonable steps required by applicable law and consider the provider’s privacy and security arrangements. Further information about overseas disclosures is set out in our Privacy Policy.

9. Privacy, security and data minimisation

We seek to configure tracking technologies to collect only information reasonably needed for their stated purpose. We also take reasonable technical and organisational measures to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

The Website is directed to businesses and adults. We do not knowingly use cookies to profile children or target advertising to children.

10. Third-party websites

The Website may link to websites operated by other organisations. We do not control the cookies, tracking technologies or privacy practices used on those websites. Visitors should review the relevant provider’s privacy and cookie terms.

11. Changes to this policy

We may update this policy when our Website, technology providers or legal obligations change. The updated version will be published on the Website with a revised effective or last-reviewed date. Material changes may also be notified through the Website or another appropriate channel.

12. Contact us

For questions about this policy, our use of cookies or the information collected through the Website, contact:

Tech Engine Australia Pty Ltd
ABN 49 655 147 005
202/10 Albert Avenue
Broadbeach QLD 4218, Australia

Email: [email protected]
Phone: 1300 088 324
Website: techengine.au