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Microsoft Dynamics 365 CRM

Are you feeling bogged down by administrative processes that could be automated? Could your business benefit from adopting a Customer Relationship Manager (CRM)?

If so, then Tech Engine Australia would like to take this opportunity to introduce you too Microsoft Dynamics 365 CRM.

Firstly, What is a CRM?

CRM stands for customer relationship management. It’s a category of integrated, data-driven software solutions that improves how you interact and do business with your customers. CRM systems help you manage and maintain relationships between the company and their clients by providing them customized messages to meet different needs in each individual case -all while maintaining professionalism at all times!

Why implement a CRM solution?

CRM solutions increase your profitability by streamlining administrative processes in your sales, marketing, and service divisions, and letting you focus on building and maintaining the customer relationships that matter.

A strong CRM solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships are stored. Without the support of an integrated CRM solution you may miss growth opportunities and lose revenue because you’re not optimising your operating processes or making the most of your customer relationship leads.

Microsoft Dynamics 365 CRM
Tech Engine Australia believes everyone can benefit from a CRM

Small businesses looking to grow

Your business deserves a competitive edge. CRM will take the burden of IT management off your employees by automating processes to make it easier for you stay focused on what’s important: leading your company forward and making profitable decisions that matter.

Industry leaders wanting large-scale solutions

Simplify and improve even the most complex customer engagements with an array of CRM tools that scale to fit your needs.

Tech Engine Australia can set up Microsoft Dynamics 365 CRM for your company, no matter what the size.

Why use Dynamics 365 for CRM?

Dynamics 365 is a CRM software suite that works to suit the needs of any size business. For smaller businesses, you can choose from one stand-alone application and for larger companies there are multiple tools at your disposal with this powerful integrated solution.

Marketing: Improve your customers’ journey

  • Foster Leads – Run multichannel campaigns featuring email marketing, web content, and events.
  • Make better decisions – Gain insights into your brand reputation and market through real-time data analysis.
  • Adapt quickly – Automate processes for better service engagement experiences.

Sales: Empower sellers to drive personal engagement with customers

  • Grow business – Improve win rate with a dynamic, event-driven sales process.
  • Stay focused – Find the right prospects and customers.
  • Win faster – Engage and collaborate around strategic deals.

Project Service Automation: Improve project profitability with integrated planning tools and analytics

  • Improve project management – Visualise costs and revenue using robust project planning capabilities and intuitive dashboards.
  • Optimise resources – Make the most out of billable resources using real-time dashboards to measure utilisation.
  • Increase productivity – Foster collaboration across teams by integrating with Office 365 applications.

Do you already use Microsoft Teams, see the video below for the integration with Dynamics 365

Do you have any questions? Please get in touch here. We will be happy to help.